A merger is considered a success if it increases shareholder value faster than if the companies had remained separate.
A favorable first impression is the basis of customer service. You begin providing service the moment you respond to a customer who comes into your business, calls you on the telephone, emails you, or
The objective of applying statistical thinking applications in practice management is to improve results. To do so, we must improve the business processes (e.g. patient flow) that produce the results.
The statistical thinking approach to practice improvement has three key elements: process, variation, and data. All work within your practice is a process, and business processes provide the context a
Did you know that many dental practices – approximately 75% – have reported a decline in the last five years? Same applies to medical practices to some degree. Many medical and dental offices feel pre
The moment customers see you or speak to you, they begin forming their impressions of you. First impressions are mental snapshots you take when you first encounter a person or situation. They include